On the phone

Read and listen to the conversation. Then click one of the 'Hide/Show' buttons. Complete the conversation and then listen and check.

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A: Good morning. Laxcon International.

B: Hello. The Manager, please.

A: Certainly. And your name is?

B: José Gonzalez.

A: How do you spell your surname?

B: G – O – N – Z – A – L – E – Z

A: Thank you. I'm connecting you …