Share Print Here you'll find materials to use with the Oxford Handbook of Commercial Correspondence. Here are some of the documents in OHCC in Word format. You can use these to make lesson materials, or as a useful resource for your students to use for their own correspondence. Word version of the OHCC glossary DOC (118 KB) Download a Word version of the OHCC glossary. You can use this to make your own word lists and vocabulary tests. There is also space to add translations or useful examples. Page 110 Reply to complaint about non-delivery DOC (30 KB) Page 124 Refusal of credit facilities DOC (29 KB) Page 160 From the confirming bank to the exporters DOC (33 KB) Page 180 Offer from a buying agent DOC (30 KB) Page 208 Advice of shipment to importer DOC (24 KB) Page 224 Request for comprehensive insurance DOC (33 KB) Page 245 Request for hospitality DOC (21 KB) Page 43 Reply to an advertisement DOC (26 KB) Page 45 Enquiry from a retailer to a foreign manufacturer DOC (26 KB) Page 58 Quotation of terms DOC (29 KB) Page 73 Delay in delivery DOC (31 KB) Page 9 Letter layout DOC (22 KB) Page 105 Complaint about damage DOC (31 KB) Page 123 Request for general credit facilities DOC (29 KB) Page 144 Request for an overdraft or loan DOC (30 KB) Page 174 Offer of an agency DOC (31 KB) Page 19 Fax accompanying an order DOC (22 KB) Page 213 Container company's reply DOC (28 KB) Page 238 Reply to claim under open cover policy DOC (24 KB) Page 248 Illness or accident / Retiring / Message of condolence / Seasonal greetings DOC (22 KB) Page 44 Enquiry from a buying agent DOC (26 KB) Page 55 Catalogues and samples DOC (23 KB) Page 64 Placing an order: covering letter DOC (30 KB) Page 84 Advice of payment DOC (31 KB) Page 91 Request for an extension DOC (29 KB)
English Language Teaching
Russian Federation
English Language Teaching
Russian Federation